The House
Shipping, returns, privacy.
Orders & payment
The collection is sold through this site. Cart and checkout are fulfilled by Shopify: inventory, payment, tax, and shipping are calculated there. You will receive Shopify’s order confirmation after a successful payment.
Shipping
Shipping options and costs are shown at checkout. Dispatch times depend on the house and the piece. If a made-to-order or limited piece needs a longer lead time, it will be stated on the product page.
Returns
Returns are arranged with the house after delivery. Write to us with your order number and we will advise. Unworn pieces in original condition are the baseline; final-sale or made-to-order items will be marked as such.
Privacy
Checkout and payment data are processed by Shopify. This site uses only what is needed to show the collection, keep a cart, and complete an order. An email left for the first drop is kept only to send that notice. We do not sell personal information. Card numbers are not stored by the house.
Account
Sign-in uses your email and a password, or your Google account. We keep your first name to greet you and your email to reach you. If you forget the password, we email a link that lets you choose a new one. You can sign out, and you can delete the account. Deleting it removes the name and the fitting we hold for you. Orders already placed stay with Shopify.
The Fitting
Bust, waist, hip, height, and usual size are saved to your account only after you sign in and choose to save them. Only that account can read them. Without an account, they stay on this device. We use them to suggest a size. We do not sell them.
Questions — write to the house.